Privacy Policy
Privacy Policy
We highly respect the protection of individual privacy rights!
Silverngrace.com collects some personal data from customers and visitors who shop with us and visit our website.
The reason for collecting this data is to effectively operate our daily business and improve your shopping environment at Silverngrace.com. Holding your personal data is very important to you, therefore we possess your personal data entirely in accordance with Hong Kong laws. We take this very seriously, so please have complete confidence in Silverngrace.com.
• Data collection
Visiting the Silverngrace.com website will not require you to enter any personal information. However, if you are shopping online, registering for information, or requesting a response, you will be asked to provide personal information. Therefore, you will find that some personal information is mandatory, while others can be omitted. Please ensure you complete the mandatory information; otherwise, we will be unable to process your order or inquiries.
In addition to collecting the personal data you provide, we may record certain information you use when browsing this website. This information includes your server address, internet service provider, and browser type. This information is presented as a daily average and therefore does not retain any personal data related to you.
We also use the well-known browser feature "cookie," which assigns a unique identifier to your computer and is usually stored on your hard drive. Browsing data and cookies are typically used to identify problems, assess website smoothness and performance, and analyze future trends. This data allows us to improve your overall consumption or user experience on our website to meet the future needs of more consumers.
• Data preservation and security
SILVER'N GRACE employs very strict security mechanisms to protect the data we collect on our website. This data is stored and collected in our secure database, and access to the data is handled by authorized SILVER'N GRACE employees who are fully aware of the importance of data confidentiality.
If you are visiting the Silverngrace.com website from outside Hong Kong, you will be connected to our website via, through, or after being redirected to a Hong Kong server provider. Orders placed on Silverngrace.com will be accepted, processed, and shipped from Hong Kong, unless otherwise specified. Any information you provide on our website will be processed and stored on our servers and internal systems located in Hong Kong.
Furthermore, your personal data is not stored on the website, nor is it accessed remotely, nor is it stored on web browsing-only servers. Any potential website data theft will not be able to obtain any personal data related to you through our network; the only data stored on our web servers is general statistical data.
However, the online environment is rife with potential security and privacy issues, making it impossible for us to guarantee 100% security for all data transmissions online. We are committed to continuous improvement to provide the safest online consumer environment.
• Data Use and Disclosure
Unless required by law or based on our beliefs and security, and in order to protect the rights of website users or other members of the public, SILVER'N GRACE will not sell, rent, or disclose your email address or other personal data to any unrelated third party.
With your consent, we may use the information you provide to notify you of new products or other information that may interest you via email or mail. We strive to minimize any potential annoyance. If you no longer wish to receive any messages related to new products or any related promotional materials, you can unsubscribe via the link shown in the email we send you.
When a visitor tours our website and logs into our email customer group, all relevant messages will be communicated directly to that visitor so that we can build statistics based on geographic region, age, and any opinions provided by the visitor. The collection of any suggestions for us is not for marketing research or simply to collect consumer registration data, but rather to provide better customer service.
We will process your personal data in a fair and lawful manner. Data will be processed electronically and automatically. We will only use your personal data for market research to improve our website and product categories, and will keep you informed of our marketing activities.
Once you register any information with us, you agree that we may contact you directly by phone or email without your prior request. By registering with us, you also expressly consent to the aforementioned use of your personal data. You cannot register without giving the above consent, but you can still use the parts of our website that do not require registration. You can contact our customer support at any time by email to withdraw your consent to the storage and processing of your personal data; withdrawal will be effective in the future.
If you have any questions about the above privacy policy and protections, please feel free to contact us >> Contact Us!